mComms User Guide

mComms Overview

Hi! Welcome to this guide to using our mComms feature, which adds powerful SMS messaging to the Membr gym management suite. With it, you can send operational or marketing text messages to your members and prospects from directly within the software, much as you can send emails now via the mass email tools.

We've worked hard to make mComms as easy to use, and as flexible as possible so that it works well with all kinds of gym setups, however many locations they have, and however they prefer to be billed. We look after all the details so that creating an SMS campaign is as easy as drafting a message, choosing an audience, and hitting send!

Features:

  • Powerful message tags enable easy creation of personalised messages - from [GYM_NAME] to [FIRST_NAME] etc.

  • Straightforward reporting tools show exactly how many messages have been sent and when, and how many SMS segments were required.

  • See a complete history of all the campaigns you've ever built, and easily duplicate any of them for reuse.

  • Send campaigns immediately or schedule for a date in the future.

  • Easy-to-use filtering tools allow for easy selection of members and prospects according to various criteria, membership status, sleeping etc.

  • No need to worry about phone numbers, billing, complex set-up, multiple senders, multiple gyms etc.