What can the Membr Platform do?
The Membr.com platform is an online, browser-based tool designed for the overall management and day-to-day running of a gym. Some of the most common things you might want to do are linked below:
Sign up a new member online
- see Online Sign-up for details.
Sign up a new member in-club
- for free packages you can use Add a New Member
- for paid packages you must also use the Online Sign-up process.
Sign up a new prospect in-club
- head to the Add Prospect function found in the Sales menu.
Log a member into the club manually
(if your scanner or pin keypad is broken for example)
Freeze a membership to stop membership payments and extend membership duration
- use the 'Update' button on the member profile as discussed in Freezing a Member
Change a membership so that they use a different package
- Use the 'Change Package' button on a member profile, discussed in Change Package
Our accompanying fitness app provides many features for your members - full instructions for the mobile app can be found here
https://manuals.membr.com/FitnessApp/en/mobile-app-overview.html
(mail or hand this link out to your members!)