Skip to main content

Manual - UK

System Requirements

What are the Basic System Requirements to use Membr?

We have built and tested Membr to work with the following conditions:

Internet Requirements

An internet connection is required to use Membr.

We recommend the following:

  • 5Mbps download speed

  • 1.4Mbps upload speed

You can test your internet speed here

Note

We recommend using an Ethernet-based connection, as they are always the most reliable and stable method to stay connected. However, if an Ethernet Connection is not available, Wireless Access can be used.

PC Requirements

Note

Please keep in mind that whilst Macbooks / Chromebooks / Linux Devices do work with our system, we recommend using Windows.

  • Operating System: Windows 7+ / OS X 10.8 Maverick / Ubuntu 20.04

  • Memory: 4GB or above.

  • Hard Drive / SSD: 500GB or above.

  • CPU: Intel i3 OR AMD A6 and above.

We recommend a minimum of 4 USB ports or more, depending on how many peripherals are used.

Nice-to-have (but not required) Peripherals:

  • Camera

  • Printer

  • USB Drives

Supported Browsers

  • Internet Explorer - Versions 10 & 11

  • Microsoft Edge - Version 110 and above

  • Firefox - Version 44 and above

  • Google Chrome - Version 114 and above

  • Safari - Version 9 and above.

We recommend that you use Google Chrome for your browsing.

If you find that you are using an outdated browser, then you can update it using the link here.

If you do find any issues in our supported browsers, or on a supported device, then please report this by emailing helpme@membr.com.

Access Systems

An access system allow members to swipe a membership card (or QR code/fingerprint etc.) to validate their membership/gain access to the gym. The exact option you choose might affect the type of PC you need, see below:

Nortech

Caution

If you decide to use a local access system such as Nortech, it should be connected to a PC with a slightly higher minimum specification and faster Internet connection, due to the additional workload and internet traffic created.

Nortech is only available for Windows platforms, it does not support Chromebooks or Macbooks

  • Operating System: Windows 11 or above.

  • Memory: 8GB or above

  • Hard Drive / SSD: 500GB or above.

  • CPU: Intel i5 / AMD Ryzen 5 or better

  • USB Ports: You need an additional USB Port available for the Nortech Box.

Faster Internet Connection: We recommend a minimum of 25mbps download/5mbps upload but faster is always better, especially if you have more than one PC or Internet-enabled fitness devices that will share the connection.

Nomical

Nomical is a cloud-based access system, so there are no special hardware requirements beyond the recommendations above. However, we highly recommend using an Ethernet Cable to ensure that communication to the Membr software is not disrupted.

Card Swipe

Card Swipe is one of the simpler solutions for your Access Needs. It’s plug-and-play! You will need the following:

  • A suitable card scanner and free USB slot